Tuesday, 14 June 2011

You-Frame box canvas

Just want to vent my spleen! I ordered a print on box canvas from You-Frame on the 16th May. They specified a 10 working day turnaround. I haven't heard a thing. Customer support is via email. I've sent 5 emails, none have been answered. (and yes I've waded through my spam folder too) By my reckoning it's 21 working days so far. Just checked their website to see a message saying due to high demand they've extended the turn around time to 21 working days. Well thanks a bunch You-Frame. Guess who won't be getting any more business from me!

Update....interesting they can find time to remove my posts from their Facebook page and have my comment removed from my wall, yet still not reply to my emails.

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